Database Pro™

Think of your Database Pro as a Swiss Army knife for connections. 

Instead of one lonely USB-C port on your laptop, you now have 11 different ways to connect - all at the same time!

What's In Your Box?

When you open your premium MAGFAST packaging, you'll find:

 ✅ Your Database Pro™ hub (the star of the show!)

 ✅ USB4 mini cable (super fast and included free!)

 ✅ Fingerprint™ QR code label (your product's unique ID)

The 2-Minute Setup

Step 1: Activate Your Hub ⚡
Before anything else, scan the Fingerprint™ QR code on the hub or visit https://www.magfast.com/FP/
This registers the warranty and unlocks Lost & Found service!

Step 2: Power It Up
Plug a 65W-140W USB-C power adapter into port ⑧ POWER IN (back of hub)
💡 Can skip this, but power = better performance + faster laptop charging

Step 3: Connect to Computer
Use the included USB4 cable: Hub port ⑨ OUT → Laptop USB-C port
Computer will recognize the hub automatically in 5 seconds! 

Step 4: Start Plugging Things In
Just plug and play! 🎉

What Database Pro actually does 

Think of it as a connection hub that gives your laptop:

• Loads more ports

• faster data

• stable internet when using the ethernet port

• an external screen

• and charging — all at the same time

Unplug just the one cable to your laptop… and you’re mobile again.
Plug it back in, and everything reconnects instantly ✨

Port Cheat Sheet 

Front Ports

① MicroSD - Tiny memory cards (drones, phones, action cams)

② Audio 3.5mm - Headphones, speakers, OR microphone

③ ④ USB-C 15W - External drives, SSDs, fast phone charging (10Gbps speed!)

⑤ SD/TF - Full-size camera memory cards

Back Ports

⑥ ⑪ USB-C 7.5W - Keyboards, mice, webcams, flash drives (10Gbps speed!)

⑦ HDMI - External monitor/TV up to 4K

⑧ POWER IN - 65-140W adapter goes here

⑨ OUT - Main cable to laptop (140W charging + 10Gbps data)

⑩ Ethernet - Wired internet (1Gbps = super stable!)

Power Tips

15W ports (③④) = Power-hungry stuff (external drives, tablets)

7.5W ports (⑥⑪) = Regular accessories (mouse, keyboard, webcam)

Total power budget: 140W shared across everything

Top 5 Customer Issues (& Quick Fixes!)

1. Hub Not Recognized

• Unplug your computer/tablet/phone from port ⑨, wait 5 seconds, replug

• Try a different USB-C port on your laptop

• Restart computer with hub connected

• Check the cable you’re using is at least USB3.2 spec and is fully inserted both ends

2. Laptop Not Charging

Checklist:

✅ Power adapter (power brick + charging cable) connected to port ⑧?

✅ Power adapter is 65W or higher?

✅ Laptop's USB-C port supports charging? (look for 🔋 symbol)

✅ Try different power adapter?

Common cause: Some laptops charge slowly during heavy use - this is normal.

3. External Monitor Not Working

Quick fixes:

• Replug HDMI cable to port ⑦

• Check monitor is on correct HDMI input

• Windows: Press Win + P → choose "Extend" or "Duplicate"

• Mac: System Preferences → Displays

• Update graphics drivers

• Does your laptop support video over USB-C? (Most modern ones do!)

4. Ethernet Not Connecting

• Turn off WiFi (they sometimes conflict)

• Check cable clicked in firmly both ends

• Try different port on router

• Restart router (unplug 30 sec, replug)

Note: Some computers need ethernet adapter driver - search "[laptop brand] USB-C ethernet driver"

5. Device Says 'Not Enough Power'

Solution: Move device to 15W port (③ or ④)!

Your hub has two types of USB-C ports:

• Ports ③④ give 15W - use these for external drives

• Ports ⑥⑪ give 7.5W - use these for keyboards, mice, etc.

A few easy tips

• 🔌 If something needs more power (like an external drive), plug it into one of the higher-power USB-C ports

• 🌐 For important calls or big downloads, use Ethernet instead of Wi-Fi

• Can you connect another hub to your Database Pro?
  Yes! Plug a smaller USB hub into one of the USB-C ports ( ③④⑥ or ⑪) to add even MORE connections. Why you might do this: Maybe you need 5 USB-A ports for older accessories. Connect a USB-A hub to your Database Pro!

⚠️ Just remember: Each additional hub shares the same power and data bandwidth, so things might slow down with tons of devices.

🌶 If the hub feels warm during heavy use — that’s normal. Just keep it on a flat surface with airflow

Specifications: The Technical Stuff

Supported Charging Protocols: USB Power Delivery (PD) 3.1, PD 2.0, and more
Compatible Systems: Windows, Mac, Linux, Chrome OS, iPad OS, Android tablets

Contact us!

If something isn’t working as expected, we’ve got you 🙂

MAGFAST Support
Hello@MAGFAST.com