Investors event

Quick update for existing customers

Crucial MAGFAST Update replay

Crucial MAGFAST Update replay

Crucial MAGFAST Update replay

Production Status

Production Status

Production Status

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action.

Our aim is for this updated status page to help with all of your production status questions.

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action. Our aim is for this updated status page to help with all of your production status questions.

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action.

Our aim is for this updated status page to help with all of your production status questions.

Things are changing at MAGFAST. In ways we believe you'll like.

All orders are now for products in stock or on their way to our warehouse. No more long-term preorders. We are updating this page based on this new commitment, and will be providing details of how to claim your vouchers for products already ordered.

We will post videos right here on the status page showing how to claim your vouchers. If everyone participates, everyone wins - and you will receive the products you preordered, or something better.

PLEASE work with us. Refund claims deplete the very funds we need to build the products. Full details of next steps will be posted here shortly - please refrain from contacting customer care meanwhile. Thank you for your patience and messages of support. We appreciate you very much.