MAGFAST

We’re not perfect, but when we make mistakes we’re passionate about fixing them. All we ask is that you let us treat you with respect as we work through any problems, and you do the same with us.

You can contact our customer-care folks any time about anything. Their only job is to make sure you feel great about MAGFAST. Hello@MAGFAST.com or (863) MAGFAST.

If that sounds good then all will be well.

And just in case, here’s what our clever legal people say…

General

This website (the “Site”) is owned and operated by “MAGFAST LLC” (“COMPANY,” “MAGFAST,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, Community Guidelines, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. In the event of any conflict between these documents, the provisions of these Terms of Service shall govern. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

There are three forms of transaction that you may experience at MAGFAST.com: Order, Back-Order, and Pre-Order.

Orders will be taken when product is available to ship immediately or within 7 business days.

Back-Orders will be designated when product is being manufactured but where supply is not meeting demand and there will be a significant delay before shipment.

Pre-Order indicates that product is still in final development and not yet shipping so your transaction is placing an order for products that have not yet been manufactured.

From time-to-time, due to issues which could include supply-chain problems and engineering delays, production of items in your order might be held up. In such circumstances, we might need to send you a partial shipment and/or substitute pre-ordered or back-ordered items with other products, or grant you a MAGFAST.com credit, discount or voucher in exchange for the unshipped products. Substitutes might be new products which may not have been available at the time of your initial order.

Payments

MAGFAST does not store your credit card number, expiration date, or CVV code. When a transaction takes place it is securely transmitted to our payment processing partner for the transaction. Our payment-processing partner stores your information to facilitate further transactions, such as refunds, rebates, incremental purchases like upgrades authorized by you, subsequent payments of a payment plan if selected, etc. Neither MAGFAST nor payment-processing staff have access to your complete card number, but can see the first 6 and last 4 digits, billing address, expiry date and the card type. Your card’s CVV code is not stored unless you make a specific agreement to the contrary with the payment processor or its affiliates.

Refunds

We understand that some pre-order customers may click ‘yes’ while they’re still making a choice, or sometimes they pledge for a pre-order and then reconsider, so there is a 72 hour grace period immediately following a pre-order pledge where it can be refunded. Please email your refund request to: hello@MAGFAST.com. Refunds will be processed in 7-10 days.

After the 72 hour grace period, no refunds will be given until you have received the products you pre-order. Then, if you’re not delighted, return them in resale-able condition for a prompt and courteous refund. This policy is designed to protect you from an impulse decision, and from poor product quality and protect all other MAGFAST supporters by ensuring that committed cash remains with the company during the critical development period.

Completing any transaction on this site does not:
a. give you any rights or ownership in or to MAGFAST, the campaign or any other person’s contribution or payment;
b. give you any distribution rights of MAGFAST;
c. give you any rights to control or otherwise direct or limit or otherwise affect MAGFAST.

It is up to you to ask such questions and undertake such due diligence as you deem necessary. MAGFAST may, in its sole discretion and judgment refund monies but is under no obligation to do so, beyond the policy outlined above.

Intellectual Property Rights

Our Limited License to You. This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by patent, copyright, trademark, and other intellectual property laws. The registered trademark MAGFAST® all other MAGFAST-related trademarks are owned by Mischievous LLC and are used by COMPANY under license. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site or copy, reproduce or infringe on the patent rights and design of the MAGFAST product. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us. By posting or submitting any material (including, without limitation, comments, blog entries, social-media postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, use of your likeness or to represent your unaltered (other than edited for length) comments by an actor or AI actor, and rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

You acknowledge and agree that any contributions originally created by you for us shall be deemed a “work made for hire” when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended. As such, the copyrights in those works shall belong to COMPANY from their creation. Thus, COMPANY shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as COMPANY determines. In the event that any of the results and proceeds of your submissions hereunder are not deemed a “work made for hire” under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to COMPANY all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity. Any posted material which are reproductions of prior works by you shall be co-owned by us.

You acknowledge that COMPANY has the right but not the obligation to use and display any postings or contributions of any kind and that COMPANY may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Limitations on Linking and Framing. You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. However, you may not, without our prior written permission, frame or inline link any of the content of the Site, or incorporate into another website or other service any of our material, content or intellectual property.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized COMPANY representative while acting in his/her official capacity.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

WE ALSO DO NOT MAKE ANY REPRESENTATION REGARDING WHETHER OR WHEN MAGFAST DEVICES MAY BE PRODUCED OR DELIVERED.

You agree at all times to defend, indemnify and hold harmless COMPANY its affiliates, their successors, transferees, assignees and licensees and their respective parent and subsidiary companies, agents, associates, officers, directors, shareholders and employees of each from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.

Online Commerce

Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

Interactive Features

This Site may include a variety of features, such as bulletin boards, web logs, chat rooms, and email services, which allow feedback to us and real-time interaction between users, and other features which allow users to communicate with others. Responsibility for what is posted on bulletin boards, web logs, chat rooms, and other public posting areas on the Site, or sent via any email services on the Site, lies with each user – you alone are responsible for the material you post or send. We do not control the messages, information or files that you or others may provide through the Site. It is a condition of your use of the Site that you do not:

Restrict or inhibit any other user from using and enjoying the Site.
Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.
Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.
Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.
Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.
Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

COMPANY may host message boards, chats, webinars, interactive meetings and other public forums on its Sites. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Message boards, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY’s outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

Registration

To access certain features of the Site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the Site, such as chat rooms, web logs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our Privacy Policy.

Passwords

To use certain features of the Site, you will need a username and password, which you will receive through the Site’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MAGFAST PRODUCT AND/OR THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

YOU ACKNOWLEDGE AND AGREE THAT NO REPRESENTATION HAS BEEN MADE BY COMPANY OR ITS AFFILATES AND RELIED UPON AS TO THE FUTURE INCOME, EXPENSES, SALES VOLUME OR POTENTIAL PROFITABILITY THAT MAY BE DERIVED BY COMPANY.

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Other

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by COMPANY infringe your copyright, you, or your agent may send to COMPANY a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon COMPANY actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to COMPANY a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see https://www.loc.gov/copyright for details. COMPANY’s Copyright Agent for notice of claims of copyright infringement or counter notices can be reached as follows: hello@MAGFAST.com

This Agreement shall be binding upon and inure to the benefit of COMPANY and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of COMPANY. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by COMPANY to any affiliated entity or any of its wholly owned subsidiaries

Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of New York and any dispute shall be subject to binding arbitration by NAM (National Arbitration and Mediation) in Garden City, NY. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. The parties agree that any arbitration is subject to these Terms of Service and not any prior arbitration agreement.

Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure

These procedures are intended to increase the likelihood of prompt and low-cost resolutions to any dispute between the parties. All the requirements of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure are jurisdictional in nature.

Before a party commences an arbitration with NAM with respect to a claim, the party must first send a written notice of dispute (“Notice”). The Notice must (1) be sent by certified mail, return receipt requested or FedEx; (2) be addressed to: MAGFAST LLC, 1 Grandview Ave, Cornwall-on-Hudson, NY 12520 (3) contain the party’s name, address, email address and date/time of website visit; (4) include a short summary of the dispute, including any relevant facts regarding the use of the Products with specific relief sought;
The party must attend a video conference to discuss the dispute with a representative from COMPANY. The party’s attorney may be present;
COMPANY then shall have 45 days from the date of the video conference to analyze the nature of the dispute before the filing of an arbitration with NAM by the party.
If any aspect of these requirements has not been met, a court of competent jurisdiction may enjoin the filing or prosecution of an arbitration. In addition, unless prohibited by law, NAM Arbitration Practice Administrator/Case Manager must dismiss any arbitration claims brought by a party that has failed to follow the required steps in the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure. If the arbitration is already pending prior to the completion of the Mandatory Pre-Arbitration Notice and Information Dispute Resolution Procedure, NAM cannot accept any fees in connection with an arbitration that has been initiated without completion of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure. Nothing in this paragraph limits the right of COMPANY to seek damages for non-compliance with the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure in arbitration.
If after the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedure has been completed, any claim or dispute arising from use of the Products shall be settled only through binding arbitration. Any complaint or lawsuit filed in a court of law shall be dismissed and the arbitration shall commence. Nothing in this paragraph limits the right of COMPANY to seek damages if a party files a complaint or lawsuit.

Class Action Waiver

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

Severability

If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision, and the remainder of this Provision will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

PRIVACY POLICY

Effective Date: July 2021

The following Privacy Policy governs the online information collection practices of magfast.com (“MAGFAST” “we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the MAGFAST.com website (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium, we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

How We Collect and Use Information

We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). MAGFAST.com only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our free newsletters or have purchased one of our products. MAGFAST.com collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters, and name, postal address, and credit card information when purchasing our products or making a pledge. All of this information is provided to us by you.

Those who engage in transactions with MAGFAST – by backing the MAGFAST campaign, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, MAGFAST collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with MAGFAST. MAGFAST does not store your financial information in any way or at any time. MAGFAST does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

We use the information we collect from you while you are using the Site in a variety of ways, including using the information to customize features. and advertising that appear on the Site, and to track pledges and fulfill rewards. We also may provide your information to third parties, such as service providers and contractors for a variety of purposes. Unless you inform us in accordance with the process described below, we reserve the right to use, and to disclose to third parties, all of the information collected from and about you while you are using the Site in any way and for any purpose, such as to enable us or a third party to provide you with information about products and services. If you do not wish your information to be used for these purposes, you must send a letter to the Online Privacy Coordinator whose address is listed at the end of this Privacy Policy requesting to be taken off any lists of information that may be used for these purposes or that may be given or sold to third-parties.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example on message boards, web logs, through email, or in chat areas – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Some of our third-party advertisers and ad servers that place and present advertising on the Site also may collect information from you via cookies, web beacons or similar technologies. These third-party advertisers and ad servers may use the information they collect to help present their advertisements, to help measure and research the advertisements’ effectiveness, or for other purposes. The use and collection of your information by these third-party advertisers and ad servers is governed by the relevant third-party’s privacy policy and is not covered by our Privacy Policy. Indeed, the privacy policies of these third-party advertisers and ad servers may be different from ours. If you have any concerns about a third party’s use of cookies or web beacons or use of your information, you should visit that party’s website and review its privacy policy.
The Site also includes links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services.

We may also make some content, products and services available through our Site through cooperative relationships with third-party providers, where the brands of our provider partner appear on the Site in connection with such content, products and/or services. We may share with our provider partner any information you provide, or that is collected, in the course of visiting any pages that are made available in cooperation with our provider partner. In some cases, the provider partner may collect information from you directly, in which cases the privacy policy of our provider partner may apply to the provider partner’s use of your information. The privacy policy of our provider partners may differ from ours. If you have any questions regarding the privacy policy of one of our provider partners, you should contact the provider partner directly for more information.

Be aware that we may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or one or more of our websites is acquired by another company, information about our users may be among the transferred assets.

Pixel Tag Policy

Pixel tags (clear GIFs, conversion pixels, or tracking pixels) are pieces of code placed on our website and transmit information to us about what activities are taking place. They gather information on what pages are visited and what items were clicked on and other activities that people take on our page. What’s a pixel tag?

Pixel tags (also called clear GIFs, web beacons, conversion pixels, or tracking pixels) are small blocks of code on a webpage or app that allow them to do things like read and place cookies and transmit information (include information such as a device’s IP address, the time a person viewed the pixel, whether a viewer did a particular activity, an identifier associated with the browser or device and the type of browser being used) to us or our partners.

We use pixel tags from Facebook in order to target our advertising. Users can opt out of Facebook advertising through their Facebook settings. Facebook is part of the Digital Marketing Alliance’s “Consumer Choice” Program. That program allows you to opt out of many different types of ad tracking.

General Data Privacy Regulation (GDPR)

The GDPR takes effect on May 25, 2018, and is intended to protect the data of European Union citizens.

As a company that markets its site, content, products and/or services on line we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site or services or products is governed by GDPR, we will abide by the relevant portions of the regulation. If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”

To make any of these requests, please contact our GDPR contact at hello@MAGFAST.com

Children’s Privacy Statement

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen, and provides important information regarding their rights under federal law with respect to such information.

This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

How do we store your information?

Your information is stored at the list server that delivers MAGFAST.com content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive MAGFAST.com material.

All of the messaging or emails that are sent to you by MAGFAST.com include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.

Disclaimer Although it is highly unlikely, This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

If you have any questions or concerns regarding our privacy policy please direct them to: MAGFAST LLC LLC, 367 Windsor Hwy, #410, New Windsor NY 12553 USA

Hello@MAGFAST.com

MAGFAST Care

Our Limited Warranty — and the promise around it

MAGFAST products are designed to work beautifully, and built to last.

We use strong, high-grade metals and materials for the parts you touch and see — not the cheaper stuff that looks fine for a month and then stains, cracks and breaks. Inside, we over-engineer the electronics with premium components and batteries from Tier-1 suppliers.

We want you to love everything about owning a MAGFAST product. That matters most on the rare occasion something isn't right — so this warranty is deliberately easy to read, and it's genuinely easy to get our help if you ever need it.

MAGFAST Care comes in three parts:

A 100-Day Guarantee — try it, live with it, make sure. If it isn't right for you, send it back.
A 3-Year Warranty — comprehensive cover for your MAGFAST product, not just a narrow defects promise.
Lifetime Loyalty — because even after the warranty ends, we're still here.

You can also extend and widen your cover with MAGFAST Care+ and Care++ (below).

There are six sections to this warranty:

What MAGFAST Care actually means
We guarantee our products won't harm your devices
Who is covered
What's not covered
The necessary legal stuff
How to make a warranty claim

To understand your cover fully, please read the whole thing — it won't take long, and we've kept it human.

1. What MAGFAST Care actually means

The 100-Day Guarantee

Use it. Live with it. Love it. Charge everything.

If you're not delighted within 100 days of delivery, send it back for a refund of what you paid for the product. No interrogation, no hard feelings, and no restocking fee. All we ask is that you cover the postage to send it back to us — which seems fair, since it was your call to return it — and we'll handle the rest.

(A guarantee is about whether the product is right for you. The warranty below is about whether it works. Different jobs — both have you covered.)

The 3-Year Warranty

We warrant that your MAGFAST product will work properly, in normal everyday use, for three years from the date you receive it.

Here's what makes this unusual. Most long warranties cover manufacturing defects only — and quietly exclude wear, tear, and anything battery-related. Ours is comprehensive: if your MAGFAST product stops working the way it should during normal, everyday use within those three years, we'll make it right — by repair, replacement, or another remedy we agree on.

That confidence isn't a marketing flourish. When we promise to stand behind a product for three years, we've given ourselves a powerful reason to build it better — better components, exquisite engineering, quality manufacturing, no shortcuts.

Why three years, and not "lifetime"? Because three years is a real, honest number we can stand behind completely — and it's already at the very top of what serious manufacturers in charging offer (most give one or two). We'd rather make you a concrete promise we can beat than a fuzzy one that disappoints. And this is where Lifetime Loyalty comes in (below): the relationship doesn't end when the warranty does.

Here's what the 3-Year Warranty means across our range:

Product type	Examples	MAGFAST Care (standard)
Charging stations	Air Pro, Database Pro	3 years
Power banks	Passport, Powerbrick Pro	3 years*
Cables	Lux, Lux Pro	3 years
Cases	Clear Cut Case	3 years
Adapters & accessories	USB-A adapters, adapter tips	3 years

*Power banks: see the battery note below.

A note on batteries

We use unusually high-grade batteries in our products, and we use advanced technology that helps them last meaningfully longer. All the same, batteries degrade every time you use them, and even when you don't. Even the very best gradually hold a little less charge over time. That gentle fade is normal, not a defect, so it isn't covered.

What is covered is a battery that fails or degrades abnormally. And here's the one thing that's always true of batteries, whatever plan you're on: however long your warranty runs — 3 years with MAGFAST Care, or 5 with Care+ — battery cover is always capped at [600] charge cycles, whichever comes sooner: the years or the cycles. That's roughly twice the cycle life you'd expect from the batteries in a typical power bank, thanks to the way we engineer them.

Your warranty travels with the product

Your cover is bonded to the product itself — through its unique MAGFAST Fingerprint® — not to you as the original buyer. So, as long as it's correctly registered, if you gift it, hand it down, or pass it on, the remaining warranty goes with it. Every MAGFAST product out in the world is a friend of ours, whoever's holding it.

Going further: MAGFAST Care+ and Care++

The 3-Year Warranty (MAGFAST Care) is included with every product, free. If you'd like more, two optional plans go further:

MAGFAST Care+ — extends your warranty to a total of 5 years, and adds accidental-damage cover, priority support, and express replacement.
MAGFAST Care++ — everything in Care+, plus Loss & Theft cover (with a simple loss declaration, and a fair limit on replacements) and our highest priority of care.

You can add Care+ or Care++ at purchase (the best value), and — unlike most companies — right up to three years later, even after something's already gone wrong. Your best bet and lowest-cost option is to add the warranty at purchase - and you can ask us any time.

2. We cover our products — not your whole gadget drawer

Let's be clear about one cheerful little limit: MAGFAST Care covers MAGFAST products. Ours. The beautiful metal things with our name on them.

It does not cover anything that isn't ours. Plugging your phone, laptop, or tablet into a MAGFAST charger is a wonderful thing to do — but it doesn't quietly tuck that phone, laptop, or tablet under our warranty. (Imagine if it did: run your car off a MAGFAST cable and claim a brand-new car when the car packs up. We'd admire the ambition, even if we have to decline politely!)

We design our products to be safe and gentle with everything you connect to them. But the warranty stays with the product it's on. Anything else — a device, a cable, an accessory that isn't a MAGFAST product — carries its own maker's warranty, not ours.

3. Who is covered

You're covered if you bought your MAGFAST product from us directly, or from an approved retailer.

If you bought from us, we can look you up — usually just from your MAGFAST Fingerprint®. If you bought elsewhere, the surest way to switch cover on is to register your product as soon as you can (online, or with the card in the box). If you can't find a receipt, the Fingerprint tells us where and when your unit was made, and we can usually work it out together.

Registering unlocks your full cover. Wherever you are, you're always protected by at least the statutory minimum warranty for your part of the world — that's your legal right, and nothing here takes it away. Registering your MAGFAST product carries you all the way up to the full 3 years (or 5 with Care+). It's free, it takes a moment, and it's the single best thing you can do to help us look after you quickly if you ever need us.

Because the warranty travels with the product (see §1), later owners — gift recipients, hand-me-downs, second owners — are covered for whatever time remains.

4. What's not covered

Sorry — there are a few things this warranty doesn't stretch to. We've spelled them out plainly so there are no surprises.

The 3-Year Warranty is strong, but it isn't a magic wand. It does not cover:

Loss or theft. (Care++ can.)
Accidental damage — drops, spills, crushes, and mishaps. (Care+ can.)
Cosmetic wear — chips, nicks, scratches, and the honest patina of a well-used product.
Normal battery aging — the gradual, expected loss of capacity over time (see the battery note in §1 for what is covered).
Your other devices — phones, laptops, watches, data, and anything else you connect aren't covered (see §2). Ours is a warranty on our products, not on everything they touch.
Misuse. You'll void your cover if a product is abused — intentionally or not. Stamp on it, drop it off a roof, tamper with it, try to repair or modify it, take it for a swim, let your dog chew it, or use it as a frisbee, and, well… no warranty. Cover is also void if the serial number or MAGFAST Fingerprint® has been removed, altered, or defaced.

And this is cover for regular consumer use — not for powering your national rock tour. (That said… Instagram something like 👨‍🎤 🎶 Shredding it 🎸 with MAGFAST 🤩🔌❤️ at Madison Square Garden 🎫 — and we might just change our minds!)

A few more specifics:

Free gifts, promotional items, and prizes are covered for the statutory minimum in your area, unless you've bought separate cover. Note that a "free" item inside a paid bundle isn't really free — it's discounted — so bundled items get the full standard warranty.
Limited editions may be replaced with the standard edition if the limited version is no longer available.
Third-party products carry their own maker's warranty — we'll happily point you in the right direction.

One thing we won't do: void your warranty just because you used a non-MAGFAST cable, charger, or accessory. We'd only ever decline a claim if something you added actually caused the problem.

Above all: our goal is to look after you. If you hit one of those life-happens moments that sits outside the warranty, talk to us anyway — we'll always try to help, and Care+ or Care++ may be options.

And please use your MAGFAST products safely. Stop using any device that's damaged in any way. Two or three can often be stacked together happily — just use common sense.

5. The necessary legal stuff

This section protects both you and us, and clarifies what this warranty is and isn't. It's a limited warranty.

We'll repair or replace any covered item during the warranty period — or, at our option, repair or replace a defective component. Whether we repair or replace is our call.

Replacements don't restart the clock. A replacement is covered until the later of (a) your original warranty's end date, or (b) 90 days from the replacement date. (Example: if we replace an item a week before your original cover ends, the replacement is covered for 83 more days beyond that date — the 90 days, less the 7 you had left.) Items we replace as a goodwill courtesy outside warranty don't carry a new warranty.

This is your final warranty and it stands alone. Any other impression you may have formed about your product or its fitness for a purpose doesn't determine your cover — only this warranty does. To the extent the law allows, we exclude and disclaim implied warranties of merchantability and fitness for a particular purpose.

You have statutory rights. Different states and countries set their own minimum warranty requirements, and nothing here reduces them. This warranty gives you specific legal rights; you may have others that vary by state and jurisdiction.

Shipping. If an item is lost on its way to us from you, that's on you; if it's lost on its way to you from us, that's on us. You cover shipping to send an item back; if you’re in the U.S, and your claim is covered and we're sending a replacement, we cover shipping to you.

We're not responsible for consequential, incidental, or other damages, and we exclude and disclaim liability for any damages arising from the use, misuse, malfunction, or defect of a MAGFAST product. Our obligation is strictly limited to repair or replacement of the defective product or component. Some states don't allow these limits, so they may not apply to you.

We reserve the right to decline or void cover where we reasonably believe a product was obtained fraudulently or was stolen, or that someone is abusing the generosity of these provisions.

If we can't agree on something under this warranty, you and we agree to resolve it by binding arbitration, and not through any class, representative, or consolidated action, and we each waive the right to a jury trial. It's your responsibility to comply with any local, state, or federal rules relating to MAGFAST products or their use. You must meet the steps laid out for arbitration in our terms and conditions.

6. How to make a warranty claim

We've made this quick and painless:

Start your claim by emailing hello@MAGFAST.com. Tell us what's happening. We'll usually ask for a couple of photos or a short video — sometimes, that's all we need, and it’s possible there's no need to send anything back at all.
If we do need the product returned, we'll issue an RMA (return authorization) and a shipping address. You cover return shipping; if your claim is covered, we cover sending your replacement (see §5).
If it turns out your product isn't covered, we'll still do everything we reasonably can to help — we might ask you to return the item and there may be a fee, or a loyalty discount toward a replacement.

That's it. One friendly team, one clear process, and a genuine intent to leave you glad you chose MAGFAST.

MAGFAST Care Warranty v26.07-1

RETURN POLICY

We’re confident you’re going to love your MAGFAST gear.

But if for some reason when you receive your MAGFAST order, you want to send it back, then we’ve got a straightforward return process ready for you.

There are a few easy guidelines to our return policy:

Return it in the first 30 days for any reason
Items must be in new, or like-new, condition
The customer ships returns
Restocking fee is just 10%
Refund processing
Legal considerations
How to start a return

1. 30‑day return window

We are confident you’ll love your MAGFAST products. We use high‑grade materials, engineer our products to last, and have a warranty policy that reflects our commitment.

You’ve got 30 days from delivery to decide if MAGFAST is right for you.

2. Condition of returned items

We can only accept items in new, or like‑new, resell‑able condition.

Returns that show signs of abuse, modification or damage are not eligible. As with our warranty, cosmetic damage and mistreatment – stamping on it, dropping it from the roof or showering with it – voids coverage. Please return the complete product with all original packaging and accessories.

3. Customer-shipped returns

If you decide to return a product, you will need to create and pay for your own shipping label. We recommend using a trackable service; you’re responsible for the item until it arrives.

4. Restocking fee

You wouldn't want to receive a product in anything other than pristine condition, so we don't sell them in any other condition. Any returned items require inspection, repackaging and restocking. To make that possible, and protect your shopping experience, we charge a 10 % restocking fee. This fee helps us keep our prices fair and transparent.

5. Refund Processing

Once your return is delivered and inspected, we’ll process your refund. Please allow 10–14 business days after we receive your return for the refund to post back to your original payment method.

6. How to start a return

Contact us at: Hello@MAGFAST.com. We'll help find the best way to assist you & send you the information you'll need for a successful return. Then just ship your MAGFAST product back to us at the address we provide and we'll handle the rest.

7. The Legal considerations

This return policy stands alone. It doesn’t affect any statutory rights you may have under local law, which vary by state and country. We reserve the right to refuse returns that are fraudulent or abusive and may void your coverage if we believe you’ve obtained your MAGFAST product through deceptive means.

Our goal is to make any return as painless as possible while maintaining fairness to all customers. We hope this clear, friendly policy reflects the trust and transparency we strive for in everything we do

PRIZES & GIVEAWAYS

MAGFAST sometimes gives away things for free. You’d think that we could give stuff to people without having to publish a bunch of terms and conditions, but this is America after all, and there are rules about these things.

And in any case, when we offer something gratis, we want you to know precisely and transparently what’s going on, just as with everything else we do.

There are five sections to these terms and conditions:

What free things does MAGFAST offer?
How do I qualify for something free, and how do I enter or apply?
How does MAGFAST choose winners?
Prize drawing schedule
How will I know if I’ve won?
Legal mumbo jumbo

1. What free things does MAGFAST offer?

There are essentially two types of free things from MAGFAST:

things that we may choose to give you if, for example, you attend an event or accumulate rewards points when you buy one of our products.
things you can win in a prize draw or competition.

2. How do I qualify for something free, and how do I enter or apply?

Details of our rewards program are coming. In broad terms, you will have the opportunity to accumulate points when you make purchases and to redeem those points for free stuff. Rewards are not the same as a prize draw or competition: 100% of people who accumulate sufficient rewards points will be eligible to select free items.

When you participate in a competition or prize draw, NO PURCHASE IS NECESSARY. Our prize draws and competitions are free to enter and you stand an equal chance of winning whether or not you buy something.

Our prize draws and competitions are open to just about everyone – with a few exceptions:

As you might expect, MAGFAST employees, their families, agents or anyone directly associated with the administration of any prize draw or competition may not enter.
We reserve the right to exclude anyone who we believe is attempting or has attempted to submit multiple entries, to undermine our security systems or who is acted or is acting that is contrary to the MAGFAST spirit or contrary to the spirit of the competition or prize draw.
If you are under 18, you must get permission from your parent(s) or legal guardian(s) to enter any of our prize draws and competitions. Parent(s) or legal guardian(s) of prize draw and competition entrants accept these terms and conditions on behalf of any entrant under 18.
Some prize draws and competitions may have special eligibility requirements which will be published separately.
Only one entry per person is permitted. You may enter only on your own behalf.
In order to win, you must be an active subscriber to MAGFAST email list(s) on the prize drawing date.
If there is a closing date to any prize draw or competition, we cannot accept entries received after that date.

3. How does MAGFAST choose winners?

For prize draws: there’s no skill involved – it’s literally the luck of the draw. And so we use a randomized computer selection process to pick winners. As far as possible, we try to eliminate human influence.

For competitions: entries need to be judged. In an effort to make the judging process as fair as possible, we will typically take one of two paths: (1) we might ask for votes from visitors to our site or from our database. Or (2) we might ask an independent judge or jury to choose. Independent means a person or people who didn’t enter the competition and who aren’t aware of any entries from anyone they know. In all cases, the names and other details of competition entrants aren’t revealed until after a winner is selected.

Every decision about every aspect of a prize draw or competition is final; we won’t enter into correspondence to argue the toss (whether or not you win!)

4. Prize draw and competition schedule

Our aim (but not our guarantee) is to make one prize draw each month.

We run competitions from time to time, not according to any particular schedule.

Prize draws are open for a calendar month. We apply a minimum threshold: we must have at least 1,000 entries for each individual prize draw within the month. If we do not reach this threshold, we reserve the right to void the draw and not to award a prize.

5. How will I know if I’ve won?

Winners of each prize draw or competition will be notified via email within seven (7) days of each prize draw and may be announced in a weekly update or other forum. All winners are shown on our winners list. For privacy reasons, we only publish a first name followed by the U.S. state or country in which each winner lives.

If a winner does not respond to our notification within fourteen (14) days, we will send a second email, and we may also attempt to contact the winner via telephone or text. If we are unable to contact the winner within thirty (30) days of first outreach, we reserve the right to award the prize to another entrant in the same draw or competition.

Our aim is to send each prize within fourteen (14) days of receiving a response to our notification from the winner.

First name and state or country information for each winner may be used by MAGFAST in any form including advertising and inclusion in any part of our website(s) or third-party website(s).

6. The legal mumbo jumbo

MAGFAST prize draws and competitions are organized by MAGFAST LLC, 1 Grandview Ave, Cornwall-On-Hudson, NY 12520. They are subject to our standard terms and conditions and are governed by the laws of New York.

If you submit an entry in any prize draw or competition, you agree to be bound by these terms and conditions.

Prizes are non-exchangeable, non-transferable and, unless we decide otherwise, no cash or other prize alternative is available. We reserve the right to replace any prize with another of equal or greater value.

We are not liable for any loss, damage, cost or expense, direct or indirect, in any way connected with entering or winning (or not winning!) one of our prize draws or competitions. We can’t think of any actual risk of participating in one of our prize draws or competitions – and let’s hope you can’t find any – but for legal reasons we nevertheless have to make it clear that if you participate, you participate at your own risk.

We reserve the right to suspend, void or cancel any prize draw or competition where we deem it to be appropriate or necessary.

We reserve the right to update these terms from time to time. Any updated version becomes effective as soon as it is published on our website.

Product type	Examples	MAGFAST Care (standard)
Charging stations	Air Pro, Database Pro	3 years
Power banks	Passport, Powerbrick Pro	3 years*
Cables	Lux, Lux Pro	3 years
Cases	Clear Cut Case	3 years
Adapters & accessories	USB-A adapters, adapter tips	3 years

COMMUNITY GUIDELINES

Comments on our site or social media accounts are a privilege that we enjoy sharing with you. We want to know what you’re thinking about our projects and enjoy hearing from you. With that in mind, and to keep the community safe and pleasant for everyone, please follow these rules.

Follow the Rules.

Official rules are listed in the Terms and Conditions and Privacy Policy. Attempting to circumvent those rules will result in the user being banned from accessing our sites.

Don’t try to sell stuff.

This is our place to sell things so please don’t post commercial content or stuff for sale on it. That said, we love to help our friends out. So, if you’ve built something awesome and you think it would go great with what we’re doing here, please ask us and we may give you a shout out on our social media.

Don’t talk dirty.

Crude language or obscene content will be deleted without warning and the user banned from accessing our sites. Content that violates laws will be reported to the relevant authorities.

Be kind.

We will always work with you to try to resolve any issues that arise. However, comments that are personal attacks on others (whether those others are employees or affiliates of MAGFAST or not) will be deleted and users who post them will be banned.

Know the consequences.

We shouldn’t have to say this, but sometimes people think it’s okay to threaten people. It’s not. MAGFAST reserves the right to refer any information necessary to the police in the event of attempted fraud or threats against any person or entity.

Read our Terms of Service.

Your use of the MAGFAST site is also governed by our Terms of Service. In the event of a conflict between these Community Guidelines and our Terms of Service, our Terms of Service will govern and supersede these Community Guidelines.

General Terms & Conditions

Privacy Policy

Warranty

Return Policy

Prizes & Giveaways

Community Guidelines

GENERAL TERMS & CONDITIONSUpdated October 2025