MAGFAST Help Center
How may we help?
Search our guides, or just ask Maggie — she can sort out most things right now, day or night.
Maggie
Here now · never needs a recharge
The fastest way to get help? Just ask Maggie.
She’s our intelligent assistant. She can check on an order, help with a return or warranty claim, explain MAGBucks and answer just about anything about your gear. Talk or type — whichever suits you.
Try asking her
If it needs a person, she’ll open a case for our Customer Care team.
Product support
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Setup, charging tips and care for the MAGFAST gear you own.
Help guides
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Orders & Shipping
Delivery, tracking and customs
Products & Care
Charging, cases, magnets and care
Warranty
What your warranty covers
MAGBucks
Using, spending and balances
About MAGFAST
Where we’re made and where to buy
Legacy products
First-generation Air, Life and Extreme
Status updates
Latest from MAGFAST
Shipping news and product notes, as they happen.
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