Production Status

Production Status

Production Status

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action.

Our aim is for this updated status page to help with all of your production status questions.

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action. Our aim is for this updated status page to help with all of your production status questions.

This page contains all the key information about production and fulfillment. Please contact customer care ONLY if your question is not answered here. We are shipping many thousands of pre-order products to many thousands of customers. Many of you, very reasonably, contact customer care repeatedly to ask about status - which can mean thousands of support tickets that block our team from answering specific questions that require swift action.

Our aim is for this updated status page to help with all of your production status questions.

Things are changing at MAGFAST. In ways we believe you'll like.

All orders are now for products currently being manufactured, on their way to our warehouse, or in stock. No more long-term pre-orders.

This page contains important information on:

MAGFAST Gen2: our advanced, integrated product range that includes some of the fastest, most powerful chargers and power banks in the world.

MAGFAST Gen1: how to claim your Gen1 products, if available, rather than upgrade to Gen2. In some circumstances, you might be able to claim Gen1 products and still have MAGBucks left over for Gen2. This is a limited opportunity, so please act fast.

MAGBucks: how to claim and use your MAGBucks to upgrade your Gen1 pre-order to Gen2.

MAGFAST Gen2 Status

Beautifully designed, Gen2 chargers and power banks promise high-speed charging, an integrated family that works together as a system, and smart technology.

MAGFAST Air Pro, the first Gen2 product, is currently in the final stages of design and tooling.

Air Pro is the foundation of Gen2, a uniquely powerful base station to fast charge your phone, power banks and other devices, and support MAGFAST’s forthcoming high-speed power banks.

We believe that Air Pro offers more power and a more advanced feature set than any charger on the market:

  • 140W total power, 4 times that of leading competitors

  • 3 full-powered Qi2 magnetic wireless charging ports

  • A 100W USB-C charging and data port on the front

  • ≈ 2.2lb of aluminum construction

Air Pro is on schedule to ship late Q3/early Q4 2025. Further updates will be posted here.

An integrated range of Gen2 power banks is also in development.

MAGFAST’s Gen2 power banks are likely to be the fastest in the world. Current tests indicate wired (USB-C) charging from 0-100% in around 25 minutes, compared with 1.5 to 2 hours for competitive products.

The first Gen2 power banks are scheduled to ship in early to mid 2026. Further updates will be posted here.

MAGFAST Gen1 Status

The MAGFAST Gen1 product range has been discontinued.

However, we do still have Hello Kits and some Heathrow products available for immediate shipping, while stocks last. If you pre-ordered Gen1 and there’s still availability, you can reach out to customer care HERE to claim your products. Hello Kit consists of:

  • MAGFAST Air

  • MAGFAST Life

  • MAGFAST Extreme

We also have stock of MAGFAST Jumpers, which expand the capability of Extreme to jump-start your car.

MAGBucks Status

MAGBucks are specifically for pre-order customers of the MAGFAST Gen1 product range, which has now been discontinued.

Tens of thousands of units have been shipped, but many customers did not receive their Gen1 pre-order. MAGBucks is your path to receiving the much upgraded, more advanced Gen2 product range:

  • For every unshipped product, we’ve given you MAGBucks worth DOUBLE the highest retail price, no matter how much you paid (even if you got a discount!).

  • Example: If you ordered something with a $100 retail price, you’re getting $200 in MAGBucks.

  • We’re doing this for each unshipped item in your order.

How you can use MAGBucks:

  • MAGBucks can be used toward current MAGFAST products in our online store or on certain offers for the upcoming Gen2 chargers, which offer faster charging and better performance.

  • MAGBucks can be used for up to 50% off each Gen2 order or pre-order.

Your next steps:

  • Check your MAGBucks Settlement page to see your full MAGBucks account and details.

  • We’re emailing all customers with your specific info — no need to contact support!

Lux Classic

Shipping

Lux Pro

Manufacturing

Powerbrick

Upgraded to Pro

Powerbrick Pro

Shipping

Air Pro

Manufacturing

Database

Manufacturing

Database Pro

Manufacturing

Powerbrick 140

Manufacturing

Discontinued

Heathrow Pro

Heathrow Go

Travel kit

Lux Ultra (on hold)

Extreme

Life

Air(gen1)

Road

Time

Wall

Production Status: FAQ

Production Status: FAQ

Which products are currently shipping?

Which products are currently shipping?

Which products are currently shipping?

Why has there been a delay?

Why has there been a delay?

Why has there been a delay?

When should I expect my pre-order to ship?

When should I expect my pre-order to ship?

When should I expect my pre-order to ship?

How can I speed things up?

How can I speed things up?

How can I speed things up?

What do I do if I have a question or a problem?

What do I do if I have a question or a problem?

What do I do if I have a question or a problem?

How do I use my products when they arrive?

How do I use my products when they arrive?

How do I use my products when they arrive?