Just a quick note to say thank you — really, thank you — for your amazing patience, and to update you on shipping.

First, some excellent news:

Every new product we’ve offered for pre-order (or as investor perks) is now:

✔️ in the warehouse, or
✔️ on the way to the warehouse, or
✔️ in the final stages of production.

So yes — Gen2 is not only the most advanced charging system of its kind, it’s here, and shipping has started.

Now, my apology:

Because these are the very first production runs of each product, some are taking a little longer than expected. And not everything will arrive in time for Christmas.

We were shooting for the holidays — and we came close — but I'm sorry to say we’re not quite there.

Where Things Stand

Tens of thousands of units are shipping in time for the holidays.
Many more are landing early in the new year.

To make it easy to track, we’ve set up a detailed status page where you can see expected shipping date for each product, by pre-order date.

Why Quality Takes Time

When I first got into this business over a decade ago, I met the brilliant inventor Chris Hawker. He shared something that’s stuck with me ever since:

“A great product is great forever — even if it arrives a little late.
A bad one is bad forever, even if it arrives tomorrow.”

That’s not an excuse — it’s just the truth. And with Gen2, we’re aiming for great. The team has worked flat out all year, and we believe the results speak for themselves.

I think you're going to be thrilled.

What's Taken So Long?

There’s a four-month (!) timeline for even existing products to go from factory order to warehouse delivery. That’s just standard in international manufacturing:

• Weeks for parts sourcing

• Weeks for production

• Weeks at sea

• Weeks for customs and inspection

Now layer on MAGFAST’s obsession with detail, and the fact that these are first production runs — and, yep, things take a bit longer.

What We're Doing About It

We’ve diverted part of our budget to fly in as many units as we can. Flying is wildly more expensive than sea shipping, but (given that we can’t get everything to everyone without putting ourselves out of business) we want as many of you as possible to experience these gorgeous new products during the holidays.

That said, one item we can’t fly:

Air Pro.

It’s our flagship, and it’s heavy — over 3.5 lbs, including packaging. Flying in thousands just isn’t viable (financially or environmentally). So it’s coming by sea, and the first units arrive on December 23. Not in time to get them to you for the holidays … but the earliest deliveries will go out very soon.

Thank You

I'm extremely grateful to everyone in our extended MAGFAST family who's made it possible to be at this stage—shipping such remarkable products to so many folks around the world.

To the small MAGFAST team who worked tirelessly to make these Gen2 products the best, most advanced, most usable charging system.

And more than anything, I want to thank you - our investors, early customers, and pre-order customers for the simply astonishing support you've been showing us.

Have a wonderful holiday season.

Enjoy your MAGFAST gear as it arrives — and just wait till you see what’s coming next. 😃

Only MAGFAST gets you charged up fast like this.

Warmly,