Database Pro™

Hub & Base Station — Setup & Support Guide

Think of your MAGFAST® Database Pro as a Swiss Army knife for connections.

Instead of one lonely USB-C port on your laptop, you now have 11 different ways to connect — all at the same time.

What's in the Box

When you open your premium MAGFAST packaging, you'll find:

• ✅ Your Database Pro hub (the star of the show)

• ✅ A high-speed USB-C cable (carries up to 140W power and 10Gbps data — included free)

• ✅ Your Fingerprint® QR code label (your product's unique ID)

The 2-Minute Setup

Step 1: Activate Your Hub ⚡ Before anything else, scan the Fingerprint® QR code on the hub (or visit MAGFAST.com/FP). This registers your hub, activates your warranty, and unlocks Lost & Found service.

Step 2: Power It Up Plug a 65W–140W USB-C power adapter into port ⑧ POWER IN (back of the hub). 💡 You can skip this, but adding power means better performance and faster laptop charging.

Step 3: Connect to Your Computer Use the included cable: hub port ⑨ OUT → your laptop's USB-C port. Your computer recognizes the hub automatically within about five seconds.

Step 4: Start Plugging Things In Just plug and play 🎉

What Database Pro Actually Does

Think of it as a connection hub that gives your laptop:

• Loads more ports

• Faster data

• Stable internet through the Ethernet port

• An external screen

• And charging — all at the same time

Unplug the single cable to your laptop and you're mobile again. Plug it back in, and everything reconnects instantly ✨

Database Pro and Air Pro

Database Pro is designed to snap magnetically underneath Air Pro, so the two form one beautiful desk unit. Here's the one thing worth knowing:

That magnetic snap holds the two together — it doesn't carry power or data. To connect them electrically, run a USB-C cable from Air Pro's USB-C output into Database Pro's ⑧ POWER IN port. The magnets handle the alignment and the grip; the cable handles the power and data. (This is the most common Database Pro question, so now you know!)

Port Cheat Sheet

Front Ports

① MicroSD — tiny memory cards (drones, phones, action cams) ② Audio 3.5mm — headphones, speakers, or a microphone ③ ④ USB-C 15W — external drives, SSDs, fast phone charging (10Gbps speed) ⑤ SD/TF — full-size camera memory cards

Back Ports

⑥ ⑪ USB-C 7.5W — keyboards, mice, webcams, flash drives (10Gbps speed) ⑦ HDMI — external monitor or TV, up to 4K ⑧ POWER IN — your 65–140W adapter goes here ⑨ OUT — the main cable to your laptop (up to 140W charging + 10Gbps data) ⑩ Ethernet — wired internet (1Gbps, super stable)

Power Tips

• 15W ports (③④) — power-hungry gear like external drives and tablets

• 7.5W ports (⑥⑪) — everyday accessories like a mouse, keyboard, or webcam

• Total power budget: up to 140W, shared across everything connected

Troubleshooting & Quick Fixes

1. Hub Not Recognized

• Unplug your computer from port ⑨, wait five seconds, and replug.

• Try a different USB-C port on your laptop.

• Restart your computer with the hub connected.

• Confirm your cable is at least USB 3.2 spec and fully seated at both ends.

2. Laptop Not Charging

• ✅ Is a power adapter (brick + cable) connected to port ⑧?

• ✅ Is that adapter 65W or higher?

• ✅ Does your laptop's USB-C port support charging? (Look for a 🔋 symbol.)

• ✅ Try a different power adapter.

Common cause: some laptops charge slowly during heavy use — that's normal.

3. External Monitor Not Working

• Replug the HDMI cable at port ⑦.

• Check the monitor is set to the correct HDMI input.

• Windows: press Win + P, then choose "Extend" or "Duplicate."

• Mac: System Settings → Displays.

• Update your graphics drivers.

• Confirm your laptop supports video over USB-C (most modern ones do).

4. Ethernet Not Connecting

• Turn off Wi-Fi (the two sometimes conflict).

• Make sure the cable is seated firmly at both ends.

• Try a different port on your router.

• Restart your router (unplug for 30 seconds, then replug).

Note: some computers need an Ethernet adapter driver — search "[your laptop brand] USB-C Ethernet driver."

5. A Device Says "Not Enough Power"

Move it to a 15W port (③ or ④). Your hub has two kinds of USB-C ports:

• Ports ③④ give 15W — use these for external drives.

• Ports ⑥⑪ give 7.5W — use these for keyboards, mice, and similar accessories.

A Few Easy Tips

• 🔌 If something needs more power (like an external drive), plug it into one of the higher-power USB-C ports (③ or ④).

• 🌐 For important calls or big downloads, use Ethernet instead of Wi-Fi.

• Can you connect another hub to Database Pro? Yes — plug a smaller USB hub into one of the USB-C ports (③ ④ ⑥ or ⑪) to add even more connections. Handy if you need, say, five USB-A ports for older accessories. ⚠️ Just remember: each extra hub shares the same power and data, so things can slow down with lots of devices attached.

• 🌶 If the hub feels warm during heavy use, that's normal — just keep it on a flat surface with some airflow.

Specifications: The Technical Stuff

Supported Charging Protocols: USB PD Power Delivery® 3.1, PD 2.0, and more Compatible Systems: Windows, Mac, Linux, Chrome OS, iPadOS, Android tablets

Contact us!

If something isn't working as expected, just tell us which port you're using and what you're connecting — and we'll take it from there.

We've got you 🙂

MAGFAST Support Hello@MAGFAST.com