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Update

Orders & Shipping

Posted

Shipping Update

Lux Pro Rainbow Packs are here! Investor perk invitations have already gone out, so if that's you, check your email. Pre-orders are shipping in order from oldest to newest. Watch for a message from us to confirm your shipping address — the sooner you confirm, the sooner they're on their way.

Thank you so much for your patience and understanding. I'm so happy that we can finally get these amazing cables into your hands. It's so exciting!

— Kate

Maggie

Here now · never needs a recharge

Questions about this update?

Maggie, our intelligent assistant, can check on your order any time of day. Talk or type — whichever suits you.

Try asking her

Tap one to open a chat with Maggie, then ask it in your own words.

If it needs a person, she’ll open a case for our Customer Care team.

Rather talk to a person? Call +1 (863) MAGFAST

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Still need a hand?

Skip the forms. Tell Maggie what’s going on and most things get sorted right there in the chat. If it needs a person, she opens a case for our Customer Care team.

Investor, press and partner contacts

Still need a hand?

Skip the forms. Tell Maggie what’s going on and most things get sorted right there in the chat. If it needs a person, she opens a case for our Customer Care team.

Investor, press and partner contacts

Still need a hand?

Skip the forms. Tell Maggie what’s going on and most things get sorted right there in the chat. If it needs a person, she opens a case for our Customer Care team.

Investor, press and partner contacts

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